All Ground packages are shipped via DHL. DHL does not deliver on Sundays. 

Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information. Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages during holidays or promotional events. Shipping fees are nonrefundable.

Please note: Shipping information cannot be updated or changed once the order has been completed and shipped from our warehouse. Please make sure all information under shipping is correct before finalizing your order. 

To ensure our Member community has access to newest collections we have restricted online carts to a limit a 5 per item at this time. If you were interested in making an apparel order that exceeds this cart limitation, please feel free to reach out Support via phone at (866) 679-9129. A member of our Support team will be able to assist in completing your order! Or you can email our Support team at apparel@onepeloton.com

Peloton accepts the following forms of payment:

Apple Pay
PayPal

Visa
MasterCard
American Express
Discover
JCB
Diners Club