Shipping and Payment Terms

Shipping Details

Orders with a subtotal over $100 (after discounts & credits are applied) will receive FREE standard shipping within the Continental U.S.

Exception - Orders with dumbbells will be charged a $12.95 shipping fee.

Peloton is not responsible for failures or delays in delivery due to weather, incorrect delivery address provided, or circumstances outside our control. Delivery restrictions apply.

All Ground packages are shipped via DHL. DHL does not deliver on Sundays. Please allow 2-5 business days for orders to be fulfilled and shipped.

Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information. Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages during holidays or promotional events. Shipping fees are nonrefundable.

With FedEx 2 day shipping, your packages are delivered within 2 business days throughout the United States.

Please note: Shipping information cannot be updated or changed once the order has been completed and shipped from our warehouse. Please make sure all information under shipping is correct before finalizing your order.

Cart Limits

To ensure our Member community has access to newest collections we have restricted online carts to a limit a 5 per item at this time. If you were interested in making an apparel order that exceeds this cart limitation, please feel free to reach out Support via phone at (866) 679-9129. A member of our Support team will be able to assist in completing your order! Or you can email our Support team at apparel@onepeloton.com

Payment Terms

Peloton accepts the following forms of payment:

• Apple Pay
• PayPal
• Visa
• MasterCard
• American Express
• Discover
• JCB
• Diners Club