Peloton Apparel Return Policy

Holiday 2024 Return Policy:

Purchases made between November 22nd and January 6th can be returned or exchanged within 60 days of the original purchase date.

Apparel Returns

Any items purchased online or in-store items may be returned for a full refund within 30 days of the original purchase date. There will be an $9 return fee for all mail-in returns. Please note that due to how quickly our inventory moves we are unable to offer exchanges. If you would like to start your return, please click here.

For a full refund within 30 days of the purchase: items must be unwashed, unworn and with the tags attached. The original shipping fee is non-refundable. If any items were purchased with a referral code, your order will be refunded in the form of a new code for the amount of the returned items. Please contact our Support for your referral refund.  Online returns are not accepted in-store. 

Once your package has been received, a refund will be issued to the original payment method within 5-7 business days.

Apparel Referral Credits

Peloton’s referral program is a $100 discount to the online Apparel store when you refer a friend to a Peloton Bike or Tread. This credit is a one time use promotion, is non-transferable, and cannot be combined with any other offers or discounts. 

This reward cannot be used for the purchase of gift cards or merchandise credits and are valid for six months from issuance. Shipping fees may apply to your purchase. 

If a partial order is returned, the total paid out of pocket for that item is credited back to the credit card that was used and the total portion of referral credit applied to that item will be refunded in the form of a new credit.